Monday, January 12, 2009

Self-inflicted wounds

From the archives listserv: Reply-all e-mail storm hits State

A cable sent last week to all employees at the department's Washington headquarters and overseas missions warns of unspecified "disciplinary actions" for using the "reply to all" function on e-mail with large distribution lists.

The cable, a copy of which was obtained by The Associated Press, was prompted by a major interruption in departmental e-mail caused by numerous diplomats hitting "reply all" to an errant message inadvertently addressed and copied to several thousand recipients.

Here's my favorite part:
[O]thers used 'reply all' to tell their co-workers, in often less than diplomatic language, to stop responding to the entire group.

Oh, now that's brilliant.

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