I use Gmail and I especially like the way it handles trash: when you delete a message, it remains in the trash for 30 days, allowing rescue if you need it again before then. Nice - it's almost like a regular records schedule. But the trash is searchable only if you're looking in the trash folder. That is, you can search the trash, or you can search your Inbox + Archives, but not all three at once.
I can see why you wouldn't want the messages in your trash to show up in every search. They only stay around the 30 days as a measure of disaster avoidance. But there are so many messages that have a short, but highly relevant, lifespan and it would be nice to be able to put these in a folder that showed up in search results, but also purged itself without manual intervention. C'mon, Google! Learn something from the records managers!
Wednesday, August 20, 2008
Google needs to learn archiving
Labels: information seeking, technology By Scott Hanley
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